Zero Personal Data Storage
TrueCaber is committed to absolute passenger privacy. We do not store, track, or share any personal identifying information.
1. Email OTP & Account Verification
Your email address is verified via a 6-digit OTP code before posting. We securely store your email address alongside your submitted feedback for verification and spam prevention. Your email address is never made public on the platform or shared with third parties.
2. Public Reviews & Alias
Reviews submitted on TrueCaber display only vehicle plate numbers, ratings, trip types, and optional user-entered aliases (e.g., "Verified Passenger"). No personal names, telephone numbers, or contact details are recorded.
3. Analytics & Cookies
We use temporary session cookies solely to prevent repetitive CAPTCHA triggers and manage site counters. We do not track cross-site activity or run invasive tracking scripts.